Privacy Policy

Last Updated: September 23, 2025

Welcome to imagens.app ("we," "our," or "us"). At imagens.app, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image generation services.

Information We Collect

Account Information: When you create an account, we collect your email address, username, and password.
Usage Data: We collect information about how you use our imagens.app AI image generator, including generation requests, credits used, and feature interactions.
Content Data: We temporarily process your prompts, and AI-generated content to provide our image generation services. Uploaded images are not permanently stored unless you choose to save them to your account.
Payment Information: Payment details are processed securely through our payment providers and are not stored on our servers. We only retain records of successful transactions for accounting purposes.

How We Use Your Information

We use the collected information to:

Provide and maintain our imagens.app AI image generation services
Process your image generation requests
Manage your account and subscription
Improve our AI image generation capabilities and develop new features
Communicate with you about service updates and support
Ensure compliance with our terms of service

Data Security

We implement industry-standard security measures to protect your personal information:

All data is encrypted in transit and at rest
Regular security audits and monitoring
Limited access to personal data on a need-to-know basis
Secure data centers with physical and digital protection

Data Retention

We retain your personal information only as long as necessary to provide our imagens.app services and comply with legal obligations:

Account information is retained while your account is active or as required by law.
AI-generated content is stored according to your chosen settings. You can delete this content at any time.
Usage data may be retained for analytics and service improvement purposes, but will be aggregated and anonymized where possible.
You can request deletion of your data at any time, subject to legal requirements.

Third-Party Services

We may use third-party services to provide our imagens.app platform:

Payment processors for credit purchases
Cloud infrastructure providers for hosting and storage
Analytics services to understand usage patterns (data will be anonymized where possible)
Customer support tools to assist with inquiries

Your Rights

You have the following rights regarding your personal information:

Access and review your personal data
Request correction of inaccurate information
Request deletion of your data subject to legal requirements
Object to processing of your personal data
Data portability for your generated content (within the limits of our system capabilities)

Cookies and Tracking

We use cookies and similar technologies to enhance your imagens.app experience:

Essential cookies for platform functionality
Analytics cookies to understand usage patterns (data will be anonymized where possible)
Preference cookies to remember your settings
You can manage cookie preferences in your browser settings.

Children's Privacy

Our imagens.app services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Prohibited Content

We prohibit the generation of the following types of content in imagens.app:

Illegal Content: Any content that promotes, facilitates, or engages in illegal activities.
Harmful Content: Content that incites hatred, violence, or discrimination.
Explicit or Adult Content: Pornographic, excessively violent, or otherwise inappropriate content.
Intellectual Property Infringement: Content that infringes upon the intellectual property rights of others.
False or Misleading Content: Content that is intentionally false, misleading, or deceptive.
Privacy Violations: Content that discloses personal information without consent.
Hate Speech: Content that promotes hatred, discrimination, or hostility.
Harassment and Bullying: Content that targets individuals or groups with the intent to harass, threaten, or bully.
Self-Harm and Suicide: Content that promotes or glorifies self-harm, suicide, or other dangerous behaviors.
Spam and Malware: Spam, content containing malware, or content intended to phish, scam, or harm users.
Impersonation: Content that impersonates individuals, organizations, or entities in a misleading or deceptive manner.
Prohibited Uses: Using our imagens.app services for any illegal or prohibited purposes.

Refund Policy

Unused credits purchased within the last 3 days are refundable. Please provide your payment proof to support@imagens.app. We will process your refund within 7 days.

Enforcement

We reserve the right to remove any content that violates these restrictions and to take appropriate action, including suspending or terminating imagens.app accounts. We may also report illegal activities to the appropriate authorities.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us by email at: support@imagens.app